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Privacy Policy

Introduction

  • This privacy policy applies to the customers who are already taking our services, as well as the potential customers that we look forward to serving.
  • The details mentioned here will help SwimHub customers to learn how their personal information is used for various purposes. 
  • SwimHub respects your privacy and looks forward to protecting it. Please go through the privacy policy to know how we securely use your data.

Which Personal Data Do We Collect?

SwimHub may gather the following information about you and process it according to the requirements:

  • Your financial information such as credit card number, bank details, etc.
  • Your data such as name, age, gender, locality, date of birth, mobile number, email address, etc.

For What We Use Your Personal Information?

  • To set up and manage your SwimHub account.
  • To improve our services through customer feedback, surveys, insight research, and more.
  • To facilitate the proper working of our administrative and marketing department.

Note:

  • We don’t knowingly use students’ data who are below the age of 13 years. Still, if any such case comes to our knowledge, we delete the respective information with immediate effect. 
  • If you close your account, we still have the right to use your data for any of the above-mentioned purposes.

Authorities With Which We Can Share Your Data

  • Various regulatory authorities
  • Different third-party service providers
  • Auditors or other recipients with whom we are permitted to share information with your consent.

Time For Which We Keep Your Data With Us

Our data retention periods vary depending on different factors mentioned below:

  • Claims
  • Queries
  • Retention as per the applicable law

Note: SwimHub makes all the required efforts to delete your personal information from our databases, but sometimes it is not possible to completely remove it due to technical and other reasons. In such a situation, we ensure that your data stays suppressed and is not used by us in any way.

Your Rights

We try our best to keep your data secure as per the country’s data privacy laws. However, if you still consider that we have violated our privacy laws in any case, you have the right to complain to us to the respective data protection authority according to your location.

Data Security

SwimHub strives to keep customer data safe and secure. But, the transmission of data on the internet is not entirely secure. So, we can’t guarantee the safety of your data transmitted to our site. All the information you provide is solely at your own risk. However, we do our best to avoid unauthorized access to your personal information. Besides, we also keep implementing new policies and techniques to ensure data security.

Updating The Privacy Policy

SwimHub has all the rights to change this privacy policy at any time as per the requirement. We notify you every time we change our policies so that you have clarity regarding how we gather and process your data.